General Terms and Conditions

Terms of Service

§ 1 Subject of the general terms and conditions

The following general terms and conditions apply to all business relationships between us and the customer (natural persons, not traders). The version valid at the time the contract is concluded is decisive. Purchase and delivery contracts are based on our general terms and conditions. Contradicting or supplementary conditions of the buyer and verbal side agreements are only binding for us if we have confirmed them in writing.

§ 2 Conclusion of contract

The order signed by the customer is a binding offer; In the case of orders via the Internet, the sending of the order is binding. Orders are limited to a normal household quantity. We reserve the right to withdraw from the contract in the event of unavailability or partial availability of the contractual service and we are released from the obligation to provide the service. In this case we undertake to inform the buyer immediately and to reimburse any payments already made.

The conditions for our goods are subject to change and non-binding. We reserve the right to make technical and other changes in shape, color or weight etc. within reasonable limits. Illustrations, dimensions and weight specifications in information and advertising documents are non-binding. Printing errors, mistakes and changes are reserved.

When ordering via the Internet, we are entitled to accept the order within 3 working days of receipt. The receipt of an order by telephone does not constitute a binding acceptance on our part. Incomplete or dubious information in the order, which leads to incorrect deliveries, are at the expense of the buyer / purchaser.

§ 3 Retention of title

We reserve title to the delivered item until all claims from the delivery contract have been paid in full. We are entitled to withdraw from the contract and demand the return of the goods if the customer acts contrary to the contract, in particular if he is in default of payment.

§ 4 Prices and payments

The article is always delivered against prepayment.

If, as an exception, other payment agreements have been expressly made with the purchaser / customer in writing (e.g. delivery on account), the following conditions apply: The purchase price is to be paid within 8 days of delivery. Nach Ablauf dieser Frist sind Verzugszinsen in Höhe von 5 % über dem jeweiligen Basiszinssatz p. a. zu leisten. The assertion of a higher damage caused by default remains reserved. In the event that we assert higher damage caused by delay, the customer has the opportunity to prove to us that the asserted damage caused by delay did not occur at all or at least in a significantly lower amount.

Partial deliveries are permitted, provided they are reasonable for the customer.

The purchase price is paid to the account below:
Account holder: JLT Technologies GmbH
Bank name: Holvi Payment Services Zweigniederlassung Deutschland
IBAN: DE 97100179971937732530

Any bank charges incurred are borne by the buyer / All handling charges for bank transfer are paid by the sender.

The prices offered are binding and do not include packaging and shipping costs. The statutory sales tax is included in the price.

All prices are subject to change. Payment is made in advance without any discount. Packaging and postage deductions and other reductions that we have not agreed to remain as open items and will be requested.

By selecting the SEPA direct debit procedure as the payment method, the customer agrees that JLT Technologies GmbH, in accordance with the information on data protection, will pass on the personal data of the customer / customer to the following external credit reporting agency for the purpose of credit checks, before the contract is concluded, for the duration of the contract and after the end of the contract and can catch up there:

Bürgel Wirtschaftsinformationen GmbH & Co. KG (including FPP) or on the Internet at

Furthermore, the customer agrees that JLT Technologies GmbH may request information about himself from the aforementioned company Inkasso and obtain it for the purpose of checking creditworthiness.

§ 5 Delivery times

All goods will be delivered as soon as possible after receipt of payment. However, the information on delivery times is generally non-binding.

Claims for compensation due to non-performance or late delivery are excluded. The customer may not reject partial deliveries. If the customer is in default of acceptance or if he culpably violates other obligations to cooperate, we are entitled to demand compensation for the damage we incur as a result, including any additional expenses. We reserve the right to make further claims. For its part, the customer reserves the right to prove that no damage occurred at all or at least significantly less in the amount requested.

§ 6 Transfer of Risk

When the goods are handed over to the forwarding agent or carrier, but no later than when they leave our place of dispatch, the risk is transferred to the buyer / purchaser.

§ 7 Shipping

The dispatch route and packaging are left to our choice, without any liability being assumed, except in the case of willful intent and gross negligence.

We ship within Germany without shipping costs for the buyer, unless this is explicitly stated.

Costs for additional shipping options and special requests (e.g. express delivery) are borne by the buyer and must be agreed with us in advance.

Please check the shipment immediately upon receipt. Please have the delivery person acknowledge damaged packaging immediately.

§ 8 Cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier has taken possession of the goods. In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post, fax or email). You can use the attached model withdrawal form for this purpose, but this is not mandatory. Zur Wahrung der Widerrufsfrist reicht es aus, dass Sie die Mitteilung über die Ausübung des Widerrufsrechts vor Ablauf der Widerrufsfrist absenden.

The timely dispatch of the cancellation or the item is sufficient to meet the cancellation deadline. The revocation must be sent to:

By letter: JLT Technologies GmbH, An der Römerburg 4a, 64720 Michelstadt
Via email:

Return costs: Buyer bears the direct costs of returning the goods.

Consequences of cancellation

If you withdraw from this contract, we will have given you all payments that we have received from you, including the delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent back the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

The revocation must be sent to:

JLT Technologies GmbH, An der Römerburg 4a, 64720 Michelstadt, E-Mail:

I / we hereby revoke the contract I / we concluded for the purchase of the following goods:

  • Ordered on / received on
  • Name of the consumer (s)
  • Address of the consumer (s)
  • Signature of the consumer (s) (only when notified on paper)
  • Bestellnummer
  • Datum

End of revocation

§ 9 Notices of Defects and Warranties

(1) The buyer / ordering party must examine the goods and report any defects in writing immediately, no later than 8 days after receipt.

Defects in a part of the delivered goods do not entitle to complain about the entire delivery. Small customary or technically unavoidable deviations in quality, color, weight, etc. do not justify a complaint. The warranty for hidden defects ends two years after delivery at the latest.

(2) There are no warranty obligations if a defect is due to improper use of the object of purchase. (for example incorrect installation, incorrect connection or incorrect operation of the object of purchase, overuse, improper use, commercial use of the object of purchase) or if the buyer has not followed the regulations on the handling, maintenance and care of the object of purchase.

(3) Our warranty is limited, at our option, to repair, replacement delivery or a reasonable price reduction.

Reduction of the purchase price or withdrawal from the contract by the customer are excluded during subsequent performance. Warranty is excluded in the event of wear, improper repairs or changes to the product

§ 10 Place of jurisdiction and applicable law

The place of performance for all obligations from the contractual relationship is the headquarters of our company JLT Technologies GmbH, An der Römerburg 4a, 64720 Michelstadt, the place of jurisdiction is Darmstadt. German law applies exclusively. The nullity of a provision (or parts of a provision) of these conditions only invalidates this provision, not all of the conditions.

§ 11 EU online arbitration platform

Online dispute resolution in accordance with Art. 14 Para. 1 ODR-VO: The European Commission provides a platform for online dispute resolution (OS), which you can find at